The LPI will help individuals to:

• Gain self-awareness regarding their preferred behaviours

• Develop strategies to remove emotional blind spots

• Understand others’ behaviours and motivations

• Appreciate others better

• Develop better teamwork with others

The LPI can be used in the organization for:

• Short-listing candidates for a position requiring certain preferred behaviors.

• Coaching candidates designated for certain promotion positions in which new people skills may be required.

• Leadership and management skill development programs for middle and senior managers.

• Developing effectiveness at the workplace for optimal performance. Innovative Teamwork and building a Learning Organizational.

• Team Building where individual team members are profiled and their potential conflicts are mapped out. Intervention strategies can then be given so that team members can use them to improve intra-team and inter-team communication. Emotional blind spots of individual members can also be revealed in the feedback session to the individual.

EQ is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information and influence. Emotional Intelligence (EQ) emerges not merely from intellectual rationalization, but from the workings of the human heart. EQ requires that we learn to acknowledge and value feelings in ourselves and others – that we appropriately respond to them, effectively applying the information and energy of emotions in our daily life and work. It is Emotional Intelligence that motivates us to pursue our unique potential and purpose, and activates our innermost values and aspirations, transforming them from things we think about to how we live.

Emotional Intelligence has basic components such as:

• Self-Awareness which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others.

• Self-Regulation or the ability to control or redirect impulses and moods as well as the ability to suspend judgment so as to think before acting.

• Empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions.

• Relational skills which indicate the individual’s proficiency in managing relationships and building networks. Relational skills also involve the ability to find common ground and build rapport.

EQ helps us understand how and why we react and respond to certain events in the organization. It also helps us to appreciate that our daily encounters are shaped not just by our rational judgment and our personal history but are largely influenced by our perceptions and expectations.

EQ styles play a very important role in daily workplace interactions such as:

• How we respond to criticisms

• How we deal with diversity

• How tolerant we are with certain behaviors or situations

• How we motivate ourselves and others

The high EQ individual demonstrates abilities to pursue goals with vision, perseverance and energy. Research has indicated that the following emotional competencies contribute significantly to predict success at work:

• Self-Awareness

• Emotional Resilience

• Decisiveness

• Interpersonal Sensitivity

• Influencing and Persuasion abilities

• Conscientiousness and Integrity

• Motivation